Privacy Policy - LOOM TREASURE

At LOOM TREASURE, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services. We encourage you to read this policy to understand how we handle your personal data.

Information We Collect :

1.1 Personal Information :

When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, and phone number. This information is necessary to process your orders, provide customer support, and improve our services.

1.2 Payment Information :

To facilitate secure payment transactions, we may collect payment information such as credit card details or other financial data. However, please note that we do not store your complete payment information. We utilize third-party payment processors that adhere to industry-standard security protocols.

1.3 Log Files and Analytics :

We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited. This data is used to analyze website performance, enhance user experience, and ensure the security of our platform.

Use of Information :

2.1 Order Processing and Fulfillment :

We use your personal information to process your orders, deliver products to your designated address, and provide relevant updates regarding your purchases.

2.2 Customer Support :

We may use your information to respond to your inquiries, address your concerns, and provide customer support services.

2.3 Marketing Communications :

With your explicit consent, we may send you promotional emails, newsletters, or other marketing materials to inform you about our latest products, offers, and company updates. You have the option to unsubscribe from these communications at any time.

2.4 Website Improvement :

We analyze aggregated data to enhance our website functionality, optimize content, and improve overall user experience.

Data Security and Sharing:
3.1 Data Security :

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular system updates.

3.2 Third-Party Service Providers :

We may engage trusted third-party service providers to perform various business functions on our behalf. These providers have access to personal information only to the extent necessary to perform their services and are obligated to maintain the confidentiality of such information.

3.3 Legal Compliance :

We may disclose personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights and safety, or investigate fraudulent or illegal activities.

Cookies and Tracking Technologies :

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic patterns, and collect information about your preferences. You can modify your browser settings to manage or block cookies, although this may affect certain website features.

Third-Party Links :

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy :

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal data from a minor, please contact us immediately.

Your Privacy Rights :

You have the right to access, update, or request the deletion of your personal information. If you wish to exercise these rights or have any privacy-related concerns, please contact us using the information provided in the "Contact Us" section below.

Changes to the Privacy Policy :

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable